Swachh Rail Swachh Bharat

Minister for Railways

Suresh Prabhu

on Friday launched the 'clean my coach' service where a passenger can request for a dirty coach to be swept and cleaned by sending an SMS on mobile number 58888. Prabhu had announced the scheme in the Rail Budget last month.

The service, which is in keeping with the railways' cleanliness drive 'Swachh Rail Swachh Bharat', was launched from Rail Bhavan through video conferencing in New Delhi/Northern Railway, Mumbai Central/Western Railway and Lucknow Jn/North Eastern Railway.

Under the scheme, a passenger can also use theandroid app 'Cleanmycoach Indian Railways' or webpage 'cleanmycoach.com' for logging the request, which will be immediately acknowledged via SMS on mobile phone along with a code.

A message will also be sent by the server to the mobile number of On Board House Keeping (OBHS) staff travelling on the same train along with the details of the passenger such as coach number and seat number.

Speaking on the occasion, Prabhu said the railways was connected to every citizen of the country and it was all the more necessary to maintain clean environment in trains and at stations. He said dustbins had also been put in the non-AC coaches and that the railway administration and citizens were equally responsible for maintaining cleanliness in and around railway premises.

He said foreign tourists who come to see India, should take good memories of comfort travelling in Indian trains.

Prabhu promised more passenger-friendly measures for a better travelling experience on trains. He said the railways was on the fast track in the field of digitalization, cleanliness, passenger amenities, coach designs, mechanized laundries, on board services and social media.

Source : Times India