Tuesday, 9 June 2020

Produce a live event using Teams Microsoft Teams

Produce a live event using Teams

Microsoft Teams

In this article

Producer capabilities

Teams live events provide flexible options for event producers: 

§  If you want to broadcast a Teams meeting, bringing remote presenters and screen sharing into the event, you can produce your live event in Teams.

§  If you’re running an event with a production crew, you can use an external app or device to produce your event. This method is powered by Microsoft Stream.

Producer capabilities can vary depending on the production method you use:

Producers can...

Producing in Teams

Producing with an external app or device

Select video feeds from other presenters and send them to the event

Yes

No

Chat with other producers and presenters

Yes

Yes

Start and end the live event

Warning: Once you stop the live event, you can't restart it!

Yes

Yes

View the live attendee count

Yes

Yes

Share their screens (desktop or a window) into the event

Yes

No

Mute all other producers and presenters

Yes

No

Join the audio from a PSTN phone (dial-in or self dial-out)

Yes

No

Moderate the Q&A, if configured for the event

Yes

Yes

Have a Yammer conversation, if configured for the event

Yes

Yes

Automatically archive recording in Microsoft Stream

No

Yes

Download recording

Yes

Yes, via Microsoft Stream

Download attendee report

Yes

No

Produce your live event  

1.      Select Calendar Meetings button , then the live event, and Join.

You can adjust your microphone and camera before joining the event as a producer. You also have an option to join as an attendee. Just select Join as an attendee instead.

Notes: 

§  You will only join as a producer if you're the organizer of the event or if the organizer assigned this role to you when they scheduled the event.

§  To produce a live event, you need to join the event on the desktop app. The ability to produce on the web is coming soon!

2.      If your event is taking place in a large room, you might want to use Auditorium mode to enhance the audio for remote attendees and allow them to hear things like laughter and applause from the live audience. Just turn on the Auditorium mode toggle to enable it.

Be sure to test this mode in rehearsal, and, for the best experience, don't use your computer's built-in microphone.


Be sure to test this mode in rehearsal, and, for the best experience, don't use your computer's built-in microphone.

3.      If you're producing in Teams, turn on your camera.

4.      Select your camera feed at the bottom of the screen to preview it in your queue (on the left) before sending it to the live event (on the right).

Preview of live event

5.      Switch to a different camera by selecting Switch camera at the bottom of your queue or going to Device settings and selecting a new camera.

6.      Select Send live to send the feed from preview to the live event.

Preview and live feeds

7.      Select Start to start broadcasting live to your attendees!

Notes: 

§  Once the feed goes live, the highest supported resolution is 720p.

§  Mute any producers or presenters who aren't actively speaking. If they're not muted, their audio will go live to attendees.

§  There's a 15– to 60–second delay from the time a media stream is broadcast to when attendees see it.

8.      If you stop sharing video (by turning off your camera, for example), everyone will see Live event will resume in a moment.

Paused live event

9.      To share your desktop or a window, select Share and then the screen you'd like to share.

Tip: If you're the only producer in the event, we recommended that you use multiple monitors or share specific windows (instead of your whole desktop). Otherwise, everyone will see Teams (and your selections) when you make a change. With multiple monitors, you can queue content in Teams on one screen and have the shared content on the other.

If you're producing your event in Teams, here's how to share your desktop or a window:

§  To share the desktop, select Share > Desktop > Content > Send live. If the event hasn't already started, select Start.

§  To share a window, select Share and select one of the open windows from the Windows section in the source tray. Once the window is shared, switch over to the producer UI, select Content and then Send live. If the event hasn't already started, select Start.

Note: Do not minimize the selected window, as this would prevent a preview from showing in the queue.

To stop sharing the desktop or window, select Stop sharing in the call monitor window. As a best practice, you can invite a co-presenter to the live event, who can then share the desktop or window, which you can then queue for streaming into the event. Again, this will help you avoid showing Teams (and your queue) to your attendees.

10.  To queue another video feed, you’ll need other presenters to join the event. Their feeds will show up on the bottom of your screen.

Notes: 

§  Up to ten presenters or producers (including you) can share video or content at once.

§  If your content is live, other presenters or producers can start sharing their screens by selecting Share. Make sure that the event team is aware of this potential conflict.

Backstage with multiple feeds

11.  If you are producing your event from an auditorium and there's an in-room audience whose reactions (laughter, clapping, etc.) you want captured in the live event, you can turn off noise cancellation. Just select Device settings and then turn off Noise cancellation from the device settings pane.

12.  To ask a presenter to join a live event, select Participants Add people to team button , and find the person you want to join (If you already invited them, their name will be in the list. If not, you can search for them.) When you find them, select More options More options button  by their name, then Ask to join Add people button . Teams will call them into the meeting.

If you ask someone to join, they'll join as a presenter, meaning they can speak, share their screen, participate in the event group's meeting chat, and moderate the Q&A. Anyone you ask to join will be removed from the event group meeting chat after the meeting.

13.  To end the event, select End.

Remember—once the live event ends, it cannot be restarted.

Note: You won't be able to produce a live event using Linux.

Check your health and performance

To check the performance of your devices while you're producing a live event, select Health and performance in your dashboard.

There, you can review a variety of metrics, including:

Metric

What it's measuring

Why you want to know

Estimated bandwidth

Your network's capacity, measured in Megabits per second (Mbps)

Low bandwidth could impact the quality of the audio and video you're able to send to attendees.

Round-trip time

Your network's speed, measured in milliseconds (ms)

A long round-trip time could impact the quality of the audio and video you're able to send to attendees.

Camera send resolution

The amount of detail your camera can send, measured in pixels (p)

Low camera send resolution could impact the quality of the audio and video you're able to send to attendees.

Video processing (hardware codec)

How you're converting camera footage into a digital signal

A software codec could be power inefficient and require more memory, which can impact the quality of video you're able to send.

Media bitrate limit

How much bandwidth Teams is allowed to use for media, measured in Megabits per second (Mbps)

This org policy could impact the quality of the audio and video you're able to send to attendees.

Screen sharing

Whether or not your org allows you to share your screen in meetings

This org policy could prevent you from sharing your screen in a live event.

IP video

Whether or not your org allows you to share video in meetings

This org policy could prevent you from sharing video in a live event.

Note: You'll need to turn your camera on to get a measurement for each category.

How to use Microsoft Teams Live Events

What are Teams Live Events?

At its simplest, Teams Live Events enables you to stream live video and digital content to audiences of up to 10,000 attendees.

Teams Live Events is designed for situations where the few are presenting to the many — contrasting with standard Teams Meetings which are designed for interactive and collaborative participation from many members of the meeting.

Ideal use cases for Teams Live Events include webinars, product demos, corporate presentations and conferences.

Additional features which add to the user experience include:

Live Q&A
Post-event video downloads
Attendee engagement report
Live captions and translation
Transcripts

With Teams Live Events, you can assign members of your event team as producers or presenters. With each member of the team using a different device, you can coordinate seamless and engaging online events from anywhere in the world at any time — regardless of where your presenters are based.

Do I need a Teams Live Event Licence?

You don’t need a specific licence, however you will need one of the Office 365 E1, E3, E5, A3 or A5 licences which include Microsoft Teams. The person creating the event must be a member of the organisation and can’t be a guest or from another organisation. They will also need to have an Exchange Online mailbox.

You may need to ask your IT administrator to use the Microsoft Teams Admin Centre to grant you permissions to create live events in Microsoft Teams and enable any associated permissions.

Teams Live Events vs Skype Meeting Broadcast

Teams Live Events is the new and improved version of Skype Meeting Broadcast, however there are a number of differences – which we’ll only briefly touch on here as Teams will be replacing Skype for Business on 31st July 2021.

For example, in Teams Live Events you can screenshare, which wasn’t possible with Skype Meeting Broadcast and Live Events also supports dial-in presenters.

Teams also supports external encoders and hardware for those who want to produce their events with external production tools and media mixers etc.

Event Team Roles and Responsibilities

Before we guide you through setting up you Live Event, you need to understand the four key roles involved in running a Teams Live Event properly:

Organiser
Producer
Presenter(s)
Attendees

Organiser in Teams Live Events

The organiser is the person responsible for selecting the event team members and their responsibilities, scheduling the live event, configuring the event permissions and settings and distributing invitations to potential attendees.

The organiser should also take responsibility for the event setup and any testing required before the event.

For example, you might simply decide to use your laptop’s integrated webcam for your video and produce your live event straight in Teams. Even if you do this, you should think of testing variables such as the acoustics in the room, lighting and your connection.

Microsoft have a great Teams Live Event Organiser Checklist here that’s worth reading.

Producers in Teams Live Events

There is only one producer. The producer sends the event live and also finishes the event.

The producer controls the live event, taking responsibility for ensuring the correct content and format is being presented at the right times to the audience. The producer can share their own video or screen share, as well as video and content from the presenters.

Presenters in Teams Live Events

You can have multiple presenters on your live events. Each presenter can present their audio, content (screen sharing), or live video (webcam or camera) during the event – but only if the event is being produced in Teams (as opposed to an external platform).

Presenters can also act as moderators if you have switched on the live Q&A session option.

Attendees

Your Teams Live Event attendees can be external or internal attendees – depending on whether you make your event public or private. Attendees can join the event via their invitation link and can either view the event in their web browser or Teams app if they have it.

Public attendees can choose to either view the event as ‘anonymous’ or they can log in with their Microsoft account. If they do choose to join anonymously, they can still set a name for themselves if they wish to — which can optionally be displayed when asking questions during a live Q&A session.

How to schedule a Teams Live Event

To schedule a Live event, simply go to your calendar in Microsoft Teams. In the top right corner of the screen, click on the drop-down arrow and select ‘Live event’.

Scheduling a live event in Microsoft Teams calendar

You’ll now be presented with the live event set-up screen. Here you can add the following details:

Title: Give the live event a name
Location: Add a physical location to the event, such as the conference room from which you’ll be presenting – if you wish
Start and end: Set the date and time of the event
Details: Provide details of the event for attendees
Organiser: you can choose if you’ll be the producer or presenter
Presenters: Add any other colleagues who will be presenting by typing their name or email address

Click next.

Adding live event details in Microsoft Teams

You’ll now be given the choice of attendee access permissions for your Teams live event.

People and groups: If you select this, you will see a box where you can add a person by name or email address – or you can add an Office 365 group (e.g. your Finance Team)
Org-wide: This will enable anyone within your organisation to join the event simply by signing in
Public: This means anyone can join the live event – as long as they have a link to the event

N.B. if the ‘Public’ option is greyed out, this is because it is switched off by default. You will need to contact your IT administrator and request that the public option is enabled.

Live event permissions in Microsoft Teams live events

Below this, you will see further options to choose from.

Settings to decide how you will produce your live event

The options are split into ‘Teams’ and ‘External app or device’.

We’ll be focusing on the Teams option, as the external device option is for situations where you might be recording and presenting from something like a professional film set-up with an external encoder – which is beyond the scope of most employees’ needs.

Recording available to producers and presenters: this is greyed out as this is automatically enabled
Recording available to attendees: this means a recording of the event will be created for anyone that missed the event or for those who want to watch the event again later
Captions: this is greyed out as we haven’t enabled this option, but if you choose to enable it you will be able to see text captions created based on the audio – and you’ll have the option to translate this to up to six languages
Attendee engagement report: this report gives you the option of accessing an engagement report which gives you information on the attendees
Q&A: this is toggled off, but you can toggle it on if you want event attendees to be able to ask questions to the presenters to inform a Q&A session during the live event

Once you’ve selected the options you want, click the ‘schedule’ button and you’ll see the following screen.

The live event sharing link in teams

The ‘Get attendee link’ button will copy a URL link to your clipboard, which you can then paste into anything from an email to a WhatsApp message – enabling you to share your link with potential attendees.

Following the event, attendees will be able to watch the event again with the same link — but only if you ticked the ‘Recording available to attendees’ option during the event set up.

Starting your Teams Live Event

If you have added presenters to your live event, they will receive an email invitation as in the example below. They just have to accept the invitation and add it to their calendar.

Presenter event email invite

Anyone acting as a Presenter, must use the Teams desktop app. It doesn’t matter if it’s Windows or Mac, but you can’t present using the web app or mobile app.

If you decide to remove them as a presenter, simply go into your calendar, click on your live event and then ‘edit’. You can remove the presenter and click ‘update’ which will send them an email saying the event has been cancelled with the option to remove it from their calendar.

As the producer, you can now get the event started. Simply go into your calendar and click on the live event. This screen will appear and you’ll be able to click the join button to join the event.

The join button to join your live event

N.B. the event won’t be live straight away, this will just take you to the producer’s user interface where you can get your content ready before going live.

As you can see below, the producer’s screen is split into two separate windows with ‘Queue’ and ‘Live Event’.

You will also notice a yellow button stating ‘pre-live’ towards the top of the screen, which means the event isn’t live yet.

Teams live events producer user interface

At this point, if any of your attendees were to join the event via the link, they would see the following screen.

The live event hasn't started welcome screen

Adding content to the queue in Teams Live Events

On the producer’s screen, you can add content to the Queue. If a presenter has shared some content, you will see a small thumbnail image of their content at the bottom of the screen - which you can select.

If you are both the producer and the presenter, click the ‘share’ button and you will see all of the different windows you have open on your device. You can select any of these to share.

Sharing content to the queue in teams live events

Select one and it will send it to the queue window.

If you’re on a laptop with a smaller screen, the window may crop some of the content so it appears as if some of the content is missing. Don’t worry about this — the content will display fully for attendees.

Adding content to the queue in teams live events

If you want to share video of you or a presenter next to the content, you can use the small button below the queue window to toggle between views (known as ‘single source’ or ‘content left’).

Queue format button

The ‘Content left’ layout appears like this, with the content on the left and a space for video on the right side of the window.

Adding content and video together in teams live events

To add video, click ‘add video from below’ and it will highlight purple.

Adding video next to content in the queue

You can now select a video feed from yourself or one of your presenters and it will display next to the content in the queue.

Next, you’ll want to click the ‘Send live’ button which will add the content to the ‘Live event’ window too.

Video next to content ready for sending live

The event is not yet live, so next you’ll need to click the yellow ‘Start’ button.

Using the start button to start the live event

This will bring up the following prompt. Click 'Continue' and the event will be live for attendees.

The start live event message window

You’ll know that you are live as you will see a red ‘Live’ button towards the top left corner of the screen — along with a red dot (recording), the event name, how long the event has been running and the numbers of attendees viewing the event.

Recording icon and attendee numbers

Now that the event is live, your attendees will see the content live on their screen — likely following a delay.

There will also be a red ‘End’ button under the live event window – which you can use to end the event once you’re finished.

The event once live and end button

How to switch between content in Teams Live Events

Switching between content isn’t quite as simple as you might expect it to be. It’s very important that you run test events before your main event to ensure that you’re comfortable with the functionality and how to switch between your content and presenter’s content.

If you’re sharing some content live, you can’t add multiple pieces of content to the queue at once — which would be ideal.

For example, if you were sharing a PowerPoint deck and wanted to switch to sharing an application like Dynamics 365, you would ideally want to queue up the Dynamics 365 window in the queue and then send it live once you were finished with the PowerPoint deck.

However, you can’t do this. What you can do is click ‘stop sharing’. This will stop sharing your content and the attendees will see this screen while you find your next piece of content to share.

N.B. if you were displaying your video next to your content using the ‘content left’ view, your video will then be shared full screen with attendees while you find the next piece of content to share. 

The window when you stop sharing saying live event will continue in a moment

You can then click ‘share’ again and pick the next piece of content which will be pushed straight into live – so be aware of this.

If you are sharing content, you can queue your live video and then click 'Send live' (whilst you are selecting your next piece of content to share). This creates a more seamless transition, without showing attendees the 'live event will continue in a moment' screen.

N.B. It's also worth noting that when content is being shared during the live event, if a Producer or a Presenter clicks 'share' and selects some different content, this will push straight into the live and attendees will see the content. Therefore, you'll want to do a rehearsal of your event beforehand and make sure each member of the teams knows the timings for actions such as sharing and when their video is going to be live.   

Q&A in Microsoft Teams Live Events

If you enabled a Q&A when creating your live event, the attendees will have the option to ask questions in the right-hand Q&A window. They can either post anonymously or add a name above their question.

Q&A screen for attendees in teams live events

When an attendee asks a question, you’ll see a small notification above the ‘Q&A’ icon in the menu bar in the top right of your screen.

Q&A notifications in live events

If you click on the icon, it will open your Live event Q&A window on the right of your screen. You’ll see the new question(s) under the ‘New’ tab. You can either send a private reply, or you can click ‘publish’ which will make the question visible to all of the event attendees. If you choose to click ‘dismiss’, the question will be parked into the ‘dismissed’ tab.

Replying to questions in the Q&A window

The questions you choose to publish will appear as ‘Featured’ questions to attendees. As you can see in the screenshot below, attendees can see featured questions as well as questions they have asked under the ‘My questions’ tab.

Responses in Q&A

You can also use the button ‘Make an announcement’ to publish message to all attendees. This is useful if you want to say something along the lines of “Hi everyone, the event will be starting in around 5 minutes”.

What to do after the Teams live event has finished

After the live event has finished, go back to your calendar in Teams and open up the live event calendar item.

Once the pop-up window opens with the event details, scroll down and you’ll see ‘Live event resources’.

Live event resources in teams live events

Here you can download:

Recording: a video file of the live event
Q&A report: a .csv file with record of questions asked, responses and identities
Attendee engagement report: a .csv file with names of attendees – where provided – and actions taken/roles

An example of the Q&A report is below where you can see a question asked by an attendee and the moderator’s response.

Q&A report in live event resources

The final thing to do is to follow up with your attendees with any resources you want to share as a take-away and your call-to-action.